Problem solved professionally
Sergie was on-time, polite, professional, and enthusiastic. It was very clear his primary work goal was to solve the problem, which he did.
Thanks for the timeliness
The technician came on time and fixed it within the given time frame. Not sure about the cost because I didn’t compare with other companies but I’m happy with the work!
Thanks for providing quick, friendly and competent repair.
Thanks for providing quick, friendly and competent repair. We will call this company again if we need refrigerator service.
Good job
Sregei was very polite, and did a great job. He worked methodically & was organized. I will be sure & call Winline again with an appliance problem.
We will only go here
Thank you for the hard work, the problem was more complicated than first diagnosed. Taras and Sergei were persistent to follow thru and it did require some additional parts and incurred some additional costs, but they both were honest about it. It took total 4 trips, on 3 different days to finish the job. Taras came back by himself on last trip and spent additionally about 3 hours, and tackled the last bad igniter problem. Overall, we are happy to have the Wolf cooktop 6 burners all working properly, and I believe the approach they took was right to fix or replace parts for long term. Yes, they did communicate 180 days parts & labor guaranteed, hopefully we do not encounter any problem within normal operations.